I have been a faithful customer to Gerber. After trying several sippy cups when Timothy was 1, this is the one I landed on and found it very satisfactory. When Samantha was born, it became even more convenient because the pink and green come in the same pack. It's just a rule now that the green ones are Timothy's and the pink one's are Sam's. Unfortunately, just like pairs of socks in the dryer, the spill-proof valves seem to go missing! After no luck finding the replacement valves at Walmart or Target, I decided to write Gerber and ask where I could find them before I start searching all over San Diego. Within a day they responded with a list of about 10 stores that supply the valves (all grocery stores). I was quite pleased with that information alone, but then the very last sentence of the letter said, "We would be happy to send you a complimentary pack until you are able to locate these stores." That was about 4 days ago, and they arrived in the mail today! I am a very happy consumer.
3 comments:
hmmm, may have to try that in my hunt for sippies!
Wow! Quick and helpful response and free product. Loving that!
Been catching up on the blogs --love the anniversary blog--the Smiths are blessed to have you in this family! (I've said that for years about ME! Ha!) Those are the most beautiful children!! Keep writing--I feel I can be closer this way and I am getting to "know that niece and nephew better" Tell them Aunt June loves them (and the big SD and Alicia too!)
Post a Comment